Privacy Policy
Last updated: May 2026
About This Website
This website belongs to Active Solutions Counseling Services, operated by Kenneth H. Hicken, LCSW. It is a public marketing website only. No electronic health records or protected health information (PHI) are stored here.
What We Collect
When you submit the contact form, we collect:
- Your name
- Your phone number and/or email address
- Your preferred contact method and best time to reach you
- Any brief message you choose to include
We strongly advise against including sensitive medical or personal details in the contact form. This form is not a HIPAA-secure communication channel. Please share only your name and preferred contact information.
How We Use Your Information
Information submitted through the contact form is used solely to respond to your inquiry and schedule an initial consultation. We do not sell, share, or distribute your contact information to third parties.
Cookies & Analytics
This website does not use advertising trackers or third-party analytics that identify individual visitors. If analytics are enabled in the future, a privacy-respecting provider will be used and this policy will be updated.
HIPAA Notice
Clinical records and communications related to therapy services are governed by HIPAA and handled through secure, compliant systems separate from this website. This website is not a HIPAA-covered communication platform.
Contact
Questions about this policy may be directed by calling (385) 246-3179.